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font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <script language="JavaScript" src="http://www.leadinghomecare.com/includes/header3-news.js"></script> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'>&nbsp;</p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <table width=770 border=0 align="center" cellpadding=0 cellspacing=0 class=MsoNormalTable style='width:577.5pt;mso-cellspacing:0in;background:#FFFFEE;mso-yfti-tbllook: 1184;mso-padding-alt:7.5pt 0in 15.0pt 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:22.0in'> <td width=768 valign=top style='width:8.0in;padding:7.5pt 0in 15.0pt 0in; height:22.0in'> <div align=center></div> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table width=590 border=0 align="right" cellpadding=0 cellspacing=0 class=MsoNormalTable style='width:442.5pt;background:#FFFFEE;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td width=590 style='width:442.5pt;padding:11.25pt 11.25pt 11.25pt 11.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:15.0pt'> <td width=587 style='width:440.25pt;padding:.75pt .75pt .75pt .75pt; height:15.0pt'> <p class=MsoNormal align=center style='text-align:center;line-height: 22.5pt'><b><span style='font-size:8.5pt;font-family:"Verdana","sans-serif"; color:#088786'><img border=0 id="_x0000_i1025" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/9ab6fc5a38434396b5958a5a82d45179.jpg"></span></b><b><span style='font-size:19.0pt;font-family:"Verdana","sans-serif";color:#088786'><o:p></o:p></span></b></p> <p class=MsoNormal align=center style='text-align:center;line-height: 15.0pt'><span class=apple-style-span><b><span style='font-family:"Verdana","sans-serif"; color:#088786'>Home Health Care's Role&nbsp;in ACOs</span></b></span><b><span style='font-size:19.0pt;font-family:"Verdana","sans-serif";color:#088786'><o:p></o:p></span></b></p> </td> </tr> </table> <p class=MsoNormal><span style='font-family:"Arial","sans-serif"; display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:24.75pt'> <td width=602 style='width:451.5pt;padding:.75pt .75pt .75pt .75pt; height:24.75pt'> <p align=center style='text-align:center;line-height:18.0pt'><b><span style='font-family:"Verdana","sans-serif";color:#006666'>#216,&nbsp;August 3, 2011<o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> </table> </div> <p class=MsoNormal><span style='display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=590 style='width:442.5pt;background:#FFFFEE;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-alt:11.25pt 11.25pt 11.25pt 11.25pt;float:right'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='border:solid #FFFFEE 1.0pt;border-top:none; mso-border-left-alt:solid #FFFFEE .75pt;mso-border-bottom-alt:solid #FFFFEE .75pt; mso-border-right-alt:solid #FFFFEE .75pt;padding:11.25pt 11.25pt 11.25pt 11.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:3.75pt 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:3.75pt 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:3.75pt 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-bottom-alt: 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt 11.25pt .75pt'> <div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><strong><span style='font-family:"Tahoma","sans-serif";color:black'>Welcome, Reader&nbsp;!</span></strong><b><span style='font-size:9.0pt; font-family:"Georgia","serif";color:#555555'><br> </span></b><span style='font-family:"Georgia","serif";color:black'>... </span><span style='font-family:"Tahoma","sans-serif";color:black'>to this issue of Home Health Care Today, the leading electronic newsletter for home health care and hospice executives who want to grow their business and get ready for the future.</span><span style='font-size:9.0pt; font-family:"Georgia","serif";color:#555555'><o:p></o:p></span></p> </div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-family:"Georgia","serif";color:black'><br> </span><span style='font-family:"Tahoma","sans-serif";color:black'>For strategies and insights on growing your private pay, non-medical home care business, subscribe to our sister newsletter, <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fguest.cvent.com%2fevents%2fmproc.aspx%3fm%3d1816471f-2336-4b56-b462-d73d8826ecc4%26t%3dhttp%253a%252f%252fwww.privatedutytoday.com%26s%3dPrivate%2bDuty%2bToday&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3ePrivate+Duty+Today%3c%2fspan%3e">Private Duty Today</a>.</span><span style='font-size:9.0pt;font-family:"Georgia","serif"; color:#555555'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><b><span style='font-family:"Georgia","serif";color:black'><br> </span></b><strong><span style='font-family:"Tahoma","sans-serif"; color:black'>In this issue....</span></strong><span style='font-size: 9.0pt;font-family:"Georgia","serif";color:#444444'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#444444'>&nbsp;</span><span style='font-family:"Tahoma","sans-serif";color:black'>&nbsp;</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#444444'><br> </span><span style='font-family:"Tahoma","sans-serif";color:black'>&nbsp;&nbsp;&nbsp;&nbsp; " Home Health Care's Role&nbsp;in ACOs<br> &nbsp;&nbsp;&nbsp;&nbsp; " Building Relationships with Physicians</span><span style='font-size:14.0pt;font-family:"Tahoma","sans-serif";color:black'>&nbsp;<br> &nbsp;&nbsp;&nbsp;&nbsp;</span><span style='font-family:"Tahoma","sans-serif"; color:black'>" Upcoming Academies</span><span style='font-size:14.0pt; font-family:"Tahoma","sans-serif";color:black'>&nbsp;&nbsp;&nbsp;<br> &nbsp;&nbsp;&nbsp;&nbsp;</span><span style='font-family:"Tahoma","sans-serif"; color:black'>" Bookstore</span><span style='font-size:9.0pt;font-family: "Georgia","serif";color:#444444'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='color:blue;display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 0in 11.25pt 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:11.25pt 0in 11.25pt 0in'></td> </tr> </table> <div class=MsoNormal align=center style='text-align:center'><span style='color:blue'> <hr size=1 width="100%" noshade style='color:#BBBBBB' align=center> </span></div> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-alt: 7.5pt 0in 7.5pt 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:7.5pt 0in 7.5pt 0in'> <div> <p class=MsoNormal style='line-height:15.0pt'><b><span style='font-size:13.5pt;font-family:"Tahoma","sans-serif";color:purple'><img border=0 id="_x0000_i1027" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/bc739d46602a483cb2d705c26fa5dd41.jpg"><br> <br> </span></b><b><span style='font-family:"Tahoma","sans-serif"; color:purple'>Home Health Care's Role&nbsp;in ACOs&nbsp;<br> <br> </span></b><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"; color:purple'>by Stephen Tweed</span></b><b><span style='font-size: 13.5pt;font-family:"Verdana","sans-serif";color:#088786'><o:p></o:p></span></b></p> </div> </td> </tr> </table> <p class=MsoNormal><span style='color:blue;display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-bottom-alt: 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt 11.25pt .75pt'> <p style='line-height:15.0pt'><span style='font-family:"Tahoma","sans-serif"; color:black'>Last week, I had the opportunity to participate in a community event put on by the Health Enterprise Network of Louisville.&nbsp; One of the featured speakers was Dr. Bruce Harmony, MD, FACP, and former Chief Medical Officer at Geisinger Medical Center in Danville, PA.&nbsp; Dr. Harmony is now the Managing Partner of Geisinger Consulting Services.<br> <br> Growing up in central Pennsylvania, and spending many hours delivering patients to Geisinger as a volunteer fire fighter and ambulance driver during college, I am very familiar with the fabulous work that has been done at Geisinger over the last five decades.&nbsp; It is clearly one of the premier health care systems in the country.&nbsp; It is also one of the models for the Accountable Care Organizations defined in section 302 of the Patient Protection and Affordable Care Act of 2010.<br> <br> According to the panel at the Health Enterprise Network event, an Accountable Care Organization (ACO) is &quot;an integrated provider system that is accountable for a patient population&quot;.<br> <br> Unlike the concept of capitation that was promoted in the mid 1990's, ACOs will receive payment on a fee for service basis, and will be eligible for additional payments if they achieve cost savings and meet performance standards for quality.<br> <br> According to Dr. Harmony, the concept of ACOs has been around for 15 years, but it has only been in the last 5 years that specific language and descriptions have more clearly defined them.&nbsp; As one panelist put it, &quot;ACO is like a Unicorn.&nbsp; Its a fascinating animal, but nobody has ever seen one.&quot;<br> <br> <strong><span style='font-family:"Tahoma","sans-serif"'>What Will Home Health Care's Role Be In The ACO?</span></strong><b><br> </b>In listening to the expert panel on ACOs and in reading the elements of the Affordable Care Act, it is pretty clear that there will be an important role for home health care.&nbsp; We have specialized expertise and capabilities to aid the ACO in:<br> <br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;a.&nbsp; Care Transitions - moving patients from hospitals to home<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;b.&nbsp; Care Coordination - linking together various providers<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;c.&nbsp;&nbsp;Chronic Diseases Management - patients with five or more chronic<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; conditions consume huge amounts of health care resources<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;d.&nbsp; Wellness and Prevention - reducing costs by improving health and avoiding<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; disease<br> <br> It's clear that we will have an important role to play in the success of ACOs.&nbsp; There are two looming questions:<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1.&nbsp; How will ACOs pick their home health care partners?<br> <br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2.&nbsp; Will home health care partners share in the savings or will we be treated<br> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;as subscontractors to the ACO?<br> <br> The answers to these questions lie in the value that we bring to the ACO and its principles.&nbsp; It's pretty clear that successful ACOs will be physician driven, and will partner with hospitals and other acute and post-acute providers.&nbsp; Will the leaders of the ACO see home health care as bringing significant value to the equation?<br> <br> Ed Haislmaier, Senior Fellow at the Center for Health Policy Studies at the Heritage Foundation focused on the rise on chronic conditions due to pollution, stress, and obesity.&nbsp; He said that 20 million people with five or more chronic conditions represent 6% of the population but use 30% of the health care resources.<br> <br> John Holahan, PhD, Director of the Health Policy Research Center at the Urban Institute was another panelist at the Health Enterprise Network event.&nbsp; He said, &quot;Price is what you pay.&nbsp; Benefit is what you get.&nbsp; Value is the relationship between the two.&quot;<br> <br> The group generally agreed that health care in America is the most expensive in the world, and the benefits are uneven depending on geography and social economic status.&nbsp; In essence they said, &quot;We're spending too much for what we get, or we're getting too little for what we spend.&quot;&nbsp; We need to have a better value proposition.<br> <br> I think we can all agree that home health care can add to that value proposition by providing higher quality health outcomes at lower cost to the consumer and the payer.&nbsp; How then, do we convince the principles of ACOs that we can make a difference for them in cost savings and quality performance measures?<br> <br> <strong><span style='font-family:"Tahoma","sans-serif"'>Get Ready For The Future And Your Role In ACOs</span></strong><b><br> </b>Over the past 25 years, we have worked with over 500 different home health agencies, hospice, and private duty home care companies in regards to their strategic planning, business development, and leadership.&nbsp; If you are in a situation where you may have the opportunity to become part of an ACO, now is the time to begin planning for it.<br> <br> For your next <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com%2fstore%2fconsultants%2fexecutiveretreats.html&amp;s=Executive+Strategy+Retreat">Executive Strategy Retreat</a>, or annual <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com%2fstore%2fconsultants%2fstrategicplanning.html&amp;s=Strategic+Planning+Process">Strategic Planning Process</a>, you need an experienced facilitator who can guide your leadership team through a focused, interactive process of strategy development.<br> <br> Using the <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.tweedjeffries.com%2fstephentweed%2ftools.htm&amp;s=%3cfont+color%3d%22%23548dd4%22%3e%3cfont+color%3d%22%230070c0%22%3estoryboarding+technique%3c%2ffont%3e+%3c%2ffont%3e"><span style='color:#0070C0'>storyboarding technique</span><span style='color:#548DD4'> </span></a>from the Walt Disney organization, I&nbsp;will guide your team through assessment, direction, competitive advantage and measurement.&nbsp; You'll come away with a strategy that you can implement&nbsp;and I'll guide you along the way.<br> <br> No other home health care professional brings the unique combination of practical experience and proven facilitation skills to your next strategic planning process.&nbsp; To explore the opportunity, call Julie Raque at 502-339-0653 or email her at <a href="mailto:julie@leadinghomecare.com">julie@leadinghomecare.com</a>&nbsp;to set up a free 20-minute preliminary telephone conversation with Stephen Tweed.</span><span style='font-size:9.0pt;font-family:"Georgia","serif"; mso-bidi-font-family:Tahoma;color:black'><o:p></o:p></span></p> <div class=MsoNormal align=center style='text-align:center;line-height: 15.0pt'><span style='font-family:"Tahoma","sans-serif";color:black'> <hr size=1 width="100%" noshade style='color:#BBBBBB' align=center> </span></div> <p style='line-height:15.0pt'><strong><span style='font-size:14.0pt; font-family:"Tahoma","sans-serif";color:black'>Building Relationships With Physicians</span></strong><span style='font-family:"Tahoma","sans-serif"; color:black'><o:p></o:p></span></p> <div> <p class=MsoNormal style='line-height:15.0pt'><span style='font-family: "Tahoma","sans-serif";color:black'>Within our series of high impact<a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com%2fstore%2faudio%2fphysiciansales.html&amp;s=%3cimg+style%3d%22float%3a+right%3b%22+src%3d%22http%3a%2f%2fcustom.cvent.com%2f8AFBDDC3ED4540E199A5F71E49A815B4%2fpix%2f2a22113ad6e747069064a593b2434083.jpg%22+height%3d%22341%22+width%3d%22260%22%3e"><span style='text-decoration:none;text-underline:none'><img border=0 width=260 height=341 id="_x0000_i1029" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/2a22113ad6e747069064a593b2434083.jpg" style='float:right'></span></a> workshops, we presented <strong><span style='font-family:"Tahoma","sans-serif"'>Selling Home Health Care to Physicians</span></strong> with our special guest expert, Dr. Tray Dunaway, last month in Pasadena, CA.<br> <br> A physician and surgeon from Camden, SC, Dr. Dunaway has teamed up with Stephen Tweed to&nbsp;create this exciting, dynamic and powerful learning experience for home health care sales professionals.<br> <br> To get a flavor for how Dr. Dunaway and Stephen Tweed interact, you may be interested in this series of audio CDs recorded&nbsp;during live teleseminars where Stephen interviewed Dr. Dunaway about the principles of <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com%2fstore%2faudio%2fphysiciansales.html&amp;s=Building+Relationships+with+Physicians">Building Relationships with Physicians</a>.<br> <br> If you depend more and more on getting referrals from physicians, because hospital discharge planners are getting harder and harder to reach, then you'll&nbsp;want to <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com%2fstore%2faudio%2fphysiciansales.html&amp;s=order+this+audio+CD+set+">order this audio CD set </a>today.<o:p></o:p></span></p> </div> </td> </tr> </table> <div> <p class=MsoNormal><span style='font-family:"Georgia","serif";color:blue'><img border=0 id="_x0000_i1030" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/11f1901c11174e1ab45fd3c4187b3a52.jpg"><br> </span><span style='font-family:"Tahoma","sans-serif";color:black'>If you would like to get the latest strategies, insights and benchmark data to grow your private duty business, join us at our next&nbsp;Academy:<br> &nbsp;<br> September 21, 2011&nbsp;- Hosted by the <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cahsah.org%2feducational_events%2f11PDAcademy.asp&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b+font-size%3a+12pt%3b%22%3eCalifornia+Association+for+Health+Services+at+Home+(CAHSAH).%c2%a0%c2%a0%3c%2fspan%3e">California Association for Health Services at Home (CAHSAH).&nbsp;&nbsp;</a>&nbsp;&nbsp; Please click on the link or&nbsp;call 916-641-5795 with questions or for registration&nbsp;information, as CAHSAH is handling all logistics for this event.<br> <br> We look forward to having you as part of our program!</span><span style='color:blue'><o:p></o:p></span></p> </div> <div> <div class=MsoNormal align=center style='text-align:center'><span style='color:blue'> <hr size=1 width="100%" noshade style='color:#BBBBBB' align=center> </span></div> <p class=MsoNormal><span style='font-family:"Tahoma","sans-serif"; color:black'>&nbsp;</span><span style='color:blue'><o:p></o:p></span></p> </div> <div> <p class=MsoNormal><span style='color:blue'><img border=0 id="_x0000_i1032" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/cdcfc65421a14b70a8f269696d8d2b08.jpg">&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='line-height:12.0pt'><span style='font-family: "Tahoma","sans-serif";color:black'>We Have What You're Looking For!<br> <br> Whether you are looking for help with marketing, selecting the best caregivers, improving your process for phone inquiries or new revenue sources, one of the e-books or e-tools listed below will be sure to help you achieve your goals in 2011!<br> <br> To order any of these outstanding products or learn more about it, just click on the title.</span><span style='color:blue'> <o:p></o:p></span></p> <div> <p class=MsoNormal style='line-height:12.0pt'><span style='color:blue'>&nbsp;<o:p></o:p></span></p> </div> <div> <p style='margin-bottom:5.15pt'><span style='font-family:"Verdana","sans-serif"; color:black'>Our most popular e-Books:</span><span style='color:blue'><o:p></o:p></span></p> <ul type=disc> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_VPtBjCaDvwBjuFR_pN0dmYjNhSIcmiqC7ogtwvivhhV-iB_UD1BvE8-Gpcl3-fdVd6mdLe-zo0tUubtme93b-yR068yCo8x-fljTC8TJJr9o0WW45_N5nm9bEGsKZMqkvJs7X_YRD0CfuvWTaShs7ZOLPp-ry6tnwIDeKe-xtIkw%253d%253d%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eCapture%2bthe%2bCaller%253a%2bTurning%2bInquiries%2binto%2bAdmission%2bin%2bPrivate%2bDuty%2bHome%2bCare%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eCapture+the+Caller%3a+Turning+Inquiries+into+Admission+in+Private+Duty+Home+Care%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Capture the Caller: Turning Inquiries into Admission in Private Duty Home Care</span></a></span><strong>&nbsp;</strong><span style='font-family:"Verdana","sans-serif"'> - by Barbara Akst and Stephen Tweed </span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_XoQKomCM2r8qBHFMwQIyN5HbjPR-_SQ1ubxdY8arIe00XEeN4_tImjmxwotjeene1Ifyt8Ykyct3xos_6saAeJeKqWRoi-dv2RnfEf5ytsPuNIWo-HgseKET2VwH51qbyvo8pp2Ruhos72KKUdIyCDK2bUhbTZfeQdcwBhxbnQ6wAV_YZCTKGi%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eMarketing%2bto%2bDie%2bFor%2b...%2bWithout%2bKilling%2byour%2bBudget%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eMarketing+to+Die+For+...+Without+Killing+your+Budget%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Marketing to Die For ... Without Killing your Budget</span></a></span><span style='font-family:"Verdana","sans-serif"'> - by Patricia Mennoni and Angela Landmesser </span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_UT-KB_VLEPtWIBmE-BUNZj7tIXVWQ5doYAy-BoK5mXzwhO_oUMuTNipZaMdwCVab6rltaDplQ08el8PSsBjzwu3INSigRPnSR2ZuYm28V5spOslBTft5wP_9Qo3hgpoQQmXsGTLWwTdh7xL3WyUj1uAYfqU55aQXdSYaWAq5C0FB0eLoH1W46n%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eIncrease%2bYour%2bIncome%2bSelling%2bto%2bBank%2bTrust%2bOfficers%2band%2bOther%2bTrusted%2bAdvisors%2b-%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eIncrease+Your+Income+Selling+to+Bank+Trust+Officers+and+Other+Trusted+Advisors+-%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Increase Your Income Selling to Bank Trust Officers and Other Trusted Advisors -</span></a></span><span style='font-family:"Verdana","sans-serif"'> by Michael Sullivan and Stephen Tweed </span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_UewBozj-NmyNt6T6THYxB3GAU-7fZO5PBUBRLkfaVY_dsOUndbe5WMxeQd04Y1wOoUfM8Vit2NofXV43Avpt4bb1n-jYN6oe1V18wNLjr160YGmYwe56fXDhcIaLCN0tvPkNh9R8MAn0LYgUDUNGmQNtlnucE91TxZWYT6sj5SXOxtINm7u3C2%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eGet%2bthe%2bBest%253a%2bNine%2bSteps%2bto%2bHiring%2bQuality%2bCaregivers%2band%2bImproving%2byour%2bBottom%2bLine%2bin%2bPrivate%2bDuty%2bHome%2bCare%2b%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eGet+the+Best%3a+Nine+Steps+to+Hiring+Quality+Caregivers+and+Improving+your+Bottom+Line+in+Private+Duty+Home+Care+%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Get the Best: Nine Steps to Hiring Quality Caregivers and Improving your Bottom Line in Private Duty Home Care </span></a></span><span style='font-family: "Verdana","sans-serif"'>- by Leigh Davis and Stephen Tweed</span> <o:p></o:p></li> </ul> <p style='margin-bottom:0in;margin-bottom:.0001pt'><span style='font-family:"Verdana","sans-serif";color:black'>Our most popular e-Tools</span><span style='color:blue'><o:p></o:p></span></p> <ul type=disc> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_Ux-OD5z9FM8G67RhRdVrN_vaXsfWe3d7oDUKsXNRw2B3wvmwItyPjPWyC6ZRsuKnfO6lamgtcinM8TBviMZ4nyPxK1Uir-IafkEUJSF3INTlB50zvWyD85y43KW7cRjTcXOIX7lc3k53hwsD3zjpuBMSE2ZkO0XTLZmSUygCB57A%253d%253d%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253ePrivate%2bDuty%2bStrategic%2bScorecard%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3ePrivate+Duty+Strategic+Scorecard%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Private Duty Strategic Scorecard</span></a></span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_VlWYfhf-csrJHPseaYps3f9qKyKS75ZGiQ3_2PbjvPiSkwqvwM4YKCrG9Cnv9_y9RYegPjzhbNs_uBiatQf9JSvybXo1zMVgn900LwuzpvcmtC8ng-wCDKXZMSr7tfGj6J_yQeNo2Z30dCqBAXAMr7Abk1ALs4vhB0BiLJu3oqsXncG3GM0XHBDVfJgeq4crc%253d%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eCaregiver%2bRecruiting%2b%2526%2bRetention%2bScorecard%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eCaregiver+Recruiting+%26+Retention+Scorecard%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Caregiver Recruiting &amp; Retention Scorecard</span></a></span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_XRVfE-FUiyoggslgymKEZ32JBIgaNJA38BnOD7yvaZcG0Mr0syRRwKVL-4A6W5ZdTsgpT-kwdu8MhDt2YvzrVjTIegalUg1aknenof8tKBmP1hxp7HfEH7IgviRZR48F515u1OAqngRTJ5trDY5yDS6SyPYCara6ftHexE30wVmQr0EFazG-6d%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eHome%2bCare%2bBilling%2bRate%2bCalculator%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eHome+Care+Billing+Rate+Calculator%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Home Care Billing Rate Calculator</span></a></span><o:p></o:p></li> <li class=MsoNormal style='color:black;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2;tab-stops:list .5in'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.cvent.com%2fevents%2fmproc.aspx%3fm%3d7c4aad29-697e-40a6-92c6-61bba1a587ba%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1103899670223%2526s%253d17772%2526e%253d001SCymiYQQj_Uim7lp5vW8aZDz2Ies7XdlTQO4saOL7QSVGwGuRbRIGKgYOFE6Vep-XD6coXKBkU9bLEKD5dUXMJEnqYj2EetKTZD1q2aOeH9iDTfoDsiPhcCONsuQRfAfHQdO9FES5hNdSNafIsRyOtI9nmLsHrSH84ycpFjCgz8a_l6u68JaLKlwUtMLtgl-29V7kj3LpG0%253d%26s%3d%253cspan%2bstyle%253d%2522color%253a%2bblue%253b%2bfont-size%253a%2b12pt%2522%253eLost%2bOpportunity%2bCost%2bCalculator%253c%252fspan%253e&amp;s=%3cspan+style%3d%22color%3a+blue%3b+font-size%3a+12pt%3b%22%3eLost+Opportunity+Cost+Calculator%3c%2fspan%3e" target="_blank"><span style='font-size:12.0pt'>Lost Opportunity Cost Calculator</span></a></span>&nbsp;&nbsp;<o:p></o:p></li> </ul> </div> </div> <div> <div class=MsoNormal align=center style='text-align:center'><span style='color:blue'> <hr size=1 width="100%" noshade style='color:#BBBBBB' align=center> </span></div> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-alt: 7.5pt 0in 7.5pt 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:7.5pt 0in 7.5pt 0in'> <p style='line-height:15.0pt'><b><span style='font-size:13.5pt; font-family:"Arial","sans-serif";color:purple'><img border=0 id="_x0000_i1034" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/47cf150014ad46b7a23df23b371b1ea5.jpg"></span></b><b><span style='font-size:13.5pt;font-family:"Verdana","sans-serif";color:#088786'><o:p></o:p></span></b></p> </td> </tr> </table> <p class=MsoNormal><span style='color:blue;display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse;mso-yfti-tbllook:1184;mso-padding-bottom-alt: 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt 11.25pt .75pt'> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-family:"Tahoma","sans-serif";color:black'>For more information about Leading Home Care, go to </span><span style='font-family:"Georgia","serif";color:black'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b+color%3a+rgb(0%2c+0%2c+255)%3b%22%3ehttp%3a%2f%2fwww.leadinghomecare.com%3c%2fspan%3e"><span style='font-family:"Tahoma","sans-serif"'>http://www.leadinghomecare.com</span></a></span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#555555'> <o:p></o:p></span></p> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#555555'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-family:"Tahoma","sans-serif";color:black'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=https%3a%2f%2fwww.cvent.com%2fe.aspx%3f3C%2cE1%2c11924d8c-94f1-451d-a052-b2a3efbc40bf&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3e%3cspan+style%3d%22color%3a+black%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22color%3a+black%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3e%3cspan+style%3d%22color%3a+rgb(0%2c+0%2c+255)%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22color%3a+black%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3e%3cspan+style%3d%22color%3a+black%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22color%3a+black%3b+font-size%3a+12pt%3b%22%3e%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3e%3cspan+style%3d%22color%3a+rgb(0%2c+0%2c+255)%3b+font-size%3a+12pt%3b%22%3eClick%c2%a0here+for+a+web+version+of+this+email%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3cbr%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e%3c%2fspan%3e">Click&nbsp;here for a web version of this email<span style='color:black'><br> </span></a></span><span style='font-size:9.0pt;font-family:"Georgia","serif"; color:#555555'>&nbsp;<o:p></o:p></span></p> </div> </div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:#555555'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='margin-bottom:11.25pt;line-height:15.0pt'><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'>&nbsp;</span><strong><span style='font-family:"Georgia","serif";color:black'>About the Author</span></strong><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p> </div> <div> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal style='text-align:justify;line-height:15.0pt'><span style='font-family:"Georgia","serif"'><img border=0 id="_x0000_i1035" src="http://custom.cvent.com/8AFBDDC3ED4540E199A5F71E49A815B4/pix/6fe0b88319e74e54af3e057ce3963f86.jpg" style='float:left'></span><span style='font-family:"Tahoma","sans-serif"'>Stephen Tweed, CSP, is Chairman and CEO of Leading Home Care ... a Tweed Jeffries company. For over 25 years he has been a recognized leader in strategy and leadership development for home health care &amp; hospice companies and associations. He is the author or co-author of seven books, five of which were written specifically for the home care industry. He has served on the boards of directors of three not-for-profit home care agencies, and has served as interim President &amp; CEO of a $25 million home care company. </span><span style='font-family:"Georgia","serif"'><o:p></o:p></span></p> <div> <p class=MsoNormal style='text-align:justify;line-height:15.0pt'><span style='font-family:"Georgia","serif"'>&nbsp;<o:p></o:p></span></p> </div> <div> <p class=MsoNormal style='text-align:justify;line-height:15.0pt'><span style='font-family:"Tahoma","sans-serif"'>Stephen is a past-President of the <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fguest.cvent.com%2fevents%2fmproc.aspx%3fm%3da6d2c675-4fc6-4231-801d-fc04bf96ed81%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1104082994522%2526s%253d11061%2526e%253d001CbBFrPZ0afsYUuXOZDyLw65kNqUipwab4IF_Rq7qUofuyKVfzXKcD7Ba4q00iOgrZlrHZBDkJUyiaNyKsFdr27LzJv03ZPxfDyEFEbx4QpSLRQcM2BcfZg%253d%253d%26s%3dNational%2bSpeakers%2bAssociation%252c&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3eNational+Speakers+Association%2c%3c%2fspan%3e">National Speakers Association,</a> a 3500 member international society of experts who speak professionally, and currently serves and <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fguest.cvent.com%2fevents%2fmproc.aspx%3fm%3da6d2c675-4fc6-4231-801d-fc04bf96ed81%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1104082994522%2526s%253d11061%2526e%253d001CbBFrPZ0aftn0QvCKGdiX28ViL6ZwipSqeSp7x_lkj7mI5X1XDLuHCXpWz07VOMJipMtGAumfJ40f1Y7lr1MLuoczwB7cUB7KE55VmSoEi3j1UZYSAMDrA%253d%253d%26s%3dChairman%2bof%2bthe%2bBoard%2bof%2bTrustees%2bof%2bthe%2bNSA%2bFoundation.&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b%22%3eChairman+of+the+Board+of+Trustees+of+the+NSA+Foundation.%3c%2fspan%3e">Chairman of the Board of Trustees of the NSA Foundation.</a> He is also the father of an adult son who is physically disabled and uses the services of home care on a daily basis. </span><span style='font-family:"Georgia","serif"'><o:p></o:p></span></p> </div> <p><span style='font-family:"Georgia","serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fguest.cvent.com%2fevents%2fmproc.aspx%3fm%3da6d2c675-4fc6-4231-801d-fc04bf96ed81%26t%3dhttp%253a%252f%252fr20.rs6.net%252ftn.jsp%253fllr%253dhz9taun6%2526et%253d1104082994522%2526s%253d11061%2526e%253d001CbBFrPZ0afuayZjFQnLw0HVzqxj2dk43-4O4uDdU7tf4_Qx6R9ndg6yFuvK7_vYubGRCdVV7Cd2v2czJtz-JqBEjdPT3i0xoEg3c6yG0NYp7tERBlEB2yHbjDd6MbQM99d5NXuAT9fYZHyPydC393g%253d%253d%26s%3d%253cspan%2bstyle%253d%2522font-size%253a%2b12pt%2522%253eMeet%2bthe%2bentire%2bLeading%2bHome%2bCare%2bTeam%253c%252fspan%253e&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b+font-size%3a+12pt%3b%22%3eMeet+the+entire+Leading+Home+Care+Team%3c%2fspan%3e" shape=rect color="#0000FF"><span style='font-family:"Tahoma","sans-serif"'>Meet the entire Leading Home Care Team</span></a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:151.5pt'> <td width=630 style='width:472.5pt;padding:0in 0in 0in 0in; height:151.5pt'> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif"; color:black'><br> </span><b><span style='font-family:"Tahoma","sans-serif";color:black'>Permission to Reproduce</span></b><b><span style='font-size:10.0pt;font-family: "Georgia","serif";color:black'> </span></b><strong><span style='font-family:"Georgia","serif";color:black'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </span></strong><strong><span style='font-size:9.0pt;font-family: "Georgia","serif";font-weight:normal'><o:p></o:p></span></strong></p> <p style='line-height:15.0pt'><span style='font-family:"Tahoma","sans-serif"'>Permission is granted to healthcare publications, associations and companies to reproduce this article in your publication, or to distribute copies to your leaders, on the condition that you reproduce the credits and contact information as follows: &quot;Reprinted with permission from Home Health Care Today. Copyright 2010 Stephen C. Tweed. To receive a FREE subscription to this newsletter, log on to <a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com&amp;s=www.">www.</a></span><span style='font-size:9.0pt;font-family:"Georgia","serif"'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com&amp;s=%3cspan+style%3d%22font-family%3a+Tahoma%3b+font-size%3a+12pt%3b%22%3eleadinghomecare.com%3c%2fspan%3e%3cspan+style%3d%22font-size%3a+12pt%3b%22%3e%3c%2fspan%3e"><span style='font-size:12.0pt;font-family:"Tahoma","sans-serif"'>leadinghomecare.com</span></a>&quot;</span></p> </td> </tr> </table> </div> </td> </tr> </table> <div class=MsoNormal align=center style='text-align:center'><span style='color:blue'> <hr size=1 width="100%" noshade style='color:#BBBBBB' align=center> </span></div> <table class=MsoNormalTable border=0 cellpadding=0 style='mso-cellspacing: 1.5pt;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p style='line-height:15.0pt'><strong><span style='font-family:"Tahoma","sans-serif"; color:black'>Reprints: </span></strong><span style='font-family:"Tahoma","sans-serif"; color:black'>Articles from this issue may be reprinted by home care companies and home care associations. Permission is granted provided that the author and publication are given credit, and provided that the article is used verbatim in its entirety. All reprints must be accompanied by a mention of our website, at <strong><span style='font-family:"Tahoma","sans-serif"'><a href="http://www.leadinghomecare.com"><span style='font-weight:normal'>www.leadinghomecare.com</span></a></span></strong> and/or <strong><span style='font-family:"Tahoma","sans-serif"'><a href="http://www.privatedutytoday.com"><span style='font-weight:normal'>www.privatedutytoday.com</span></a></span></strong>. Reprints of articles published online must have a link. Other use of this content is available with written permission only. To request permission, please email Stephen Tweed at <a href="mailto:stephen@leadinghomecare.com">stephen@leadinghomecare.com</a>.</span><span style='font-size:9.0pt;font-family:"Georgia","serif";color:black'><o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='color:blue;display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;mso-yfti-tbllook: 1184;mso-padding-bottom-alt:11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt 11.25pt .75pt'> <p align=center style='text-align:center;line-height:12.0pt'><span style='font-family:"Tahoma","sans-serif";color:black'>Learn more about our events, products and services at:</span><span style='font-size: 8.5pt;font-family:"Georgia","serif";color:#555555'><o:p></o:p></span></p> <p align=center style='text-align:center;line-height:13.5pt'><span style='font-size:8.5pt;font-family:"Georgia","serif";color:#555555'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.leadinghomecare.com&amp;s=%3cspan+style%3d%22font-size%3a+12pt%3b%22%3eL%3c%2fspan%3e%3cspan+style%3d%22font-size%3a+12pt%3b%22%3eeading+Home+Care%3c%2fspan%3e" title="Leading Home Care"><span style='font-size:12.0pt'>Leading Home Care</span></a></span><span style='font-family:"Georgia","serif"; color:#555555'>&nbsp;| </span><span style='font-size:8.5pt;font-family: "Georgia","serif";color:#555555'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.privatedutytoday.com&amp;s=%3cspan+style%3d%22font-size%3a+12pt%3b%22%3eP%3c%2fspan%3e%3cspan+style%3d%22font-size%3a+12pt%3b%22%3erivate+Duty+Today%3c%2fspan%3e" title="Private Duty Today"><span style='font-size:12.0pt'>Private Duty Today</span></a></span><span style='font-family:"Georgia","serif"; color:#555555'> | </span><span style='font-size:8.5pt;font-family:"Georgia","serif"; color:#555555'><a href="http://www.cvent.com/events/mproc.aspx?m=3608d236-7247-4ac8-bc0b-114699b1039f&amp;t=http%3a%2f%2fwww.caregiverquality.com&amp;s=%3cspan+style%3d%22font-size%3a+12pt%3b%22%3eC%3c%2fspan%3e%3cspan+style%3d%22font-size%3a+12pt%3b%22%3earegiver+Quality+Assurance%3c%2fspan%3e" title="Caregiver Quality Assurance"><span style='font-size:12.0pt'>Caregiver Quality Assurance</span></a><o:p></o:p></span></p> </td> </tr> </table> </div> </div> </td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-ascii-theme-font:minor-latin;mso-hansi-theme-font: minor-latin;mso-bidi-font-family:"Times New Roman";mso-bidi-theme-font:minor-bidi'> <o:p>&nbsp;</o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <div class=MsoNormal align=center style='text-align:center'> <hr size=1 width="100%" noshade style='color:#A0A0A0' align=center> </div> <p class=MsoNormal>&nbsp;</p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-ascii-theme-font:minor-latin;mso-hansi-theme-font:minor-latin;mso-bidi-font-family: "Times New Roman";mso-bidi-theme-font:minor-bidi'><img border=0 height=1 id="_x0000_i1039" src="http://www.cvent.com/pub/eMarketing/images/wj3y/3608d236-7247-4ac8-bc0b-114699b1039f.gifx"><o:p></o:p></span></p> </div> </body> </html>