ACHC Accredits Behavioral Health Home Care Organizations

 

#219, September 14, 2011

 

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... to this issue of Home Health Care Today, the leading electronic newsletter for home health care and hospice executives who want to grow their business and get ready for the future.


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In this issue...
 
     •ACHC Accredits Behavioral Health Home Care Organizations
     •The Wisdom of Kung Fu Panda

    
•Upcoming Academies   
    
•Bookstore        

 




ACHC Accredits Behavioral Health Home Care Organizations 
by Stephen Tweed

 

Raleigh, NC -

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation, ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation,  ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation,  ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation,  ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation,  ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 

The Accreditation Commission for Health Care, Inc. is excited to announce that it is now providing accreditation for Behavioral Health Home Care (BHHC).  BHHC is the integration of behavioral health interventions into traditional home care services.  As the health care industry increases its focus on integration of services as a means of better managing costs and improving patient outcomes, BHHC accreditation offers organizations the opportunity to demonstrate a higher standard of care to a unique and growing patient demographic.

With its current Home Health standards serving as the foundation,  ACHC developed the BHHC standards with a behavioral health focus on training, patient education, assessment, planning, and quality improvement.  Organizations considering adding the BHHC Specialty Service to its existing Home Health accreditation should refer to the updated Home Health accreditation Policies and Procedures that detail the BHHC pre-requisites.  The standards for this new Specialty Service are under the Home Health program

ACHC is a not-for-profit organization that has stood as a symbol of quality and excellence since 1986. ACHC is also ISO 9001:2008 certified and has CMS Deeming Authority for Home Health, Hospice and DMEPOS. ACHC offers personal Account Managers, relevant and realistic standards, competitive pricing and a friendly, consultative approach to accreditation.

Home Health organizations interested in applying for ACHC's Behavioral Health Home Care accreditation can visit 
http://store.achc.org to download free standards. For more information on this Specialty Service, contact Britt Welch, Behavioral Health Clinical Manager, at 919-785-1214, ext. 233 or at bwelch@achc.org for more information. 




The Wisdom of Kung Fu Panda

The night couldn’t have been more perfect for an outdoor tennis match: about 80 degrees, slight breeze, manageable crowd and great seats.  It was a major tennis tournament in Cincinnati with top players from around the world and a prelude to the famed U.S. Open in New York in a few weeks. 

Stephen and I were very excited about seeing Andy Roddick, the #10 ranked player in the world from right here in the great U.S.A.  The crowd would definitely be cheering for him over his opponent, #42 ranked player from Germany, Philip Kohlschreiber. 

Andy had a tough time in the first set, but he managed to win it, but not by much.  The second set seemed even harder for him.  You could see his frustration mount and his anger at himself started to slip through his movements.  His opponent, on the other hand seemed cool and confident.  Andy lost the second set.

By this time Andy Roddick was starting to lose it.  He hit a losing shot early in the 3rd set and in retaliation of that nasty tennis ball, and out of his building anger, he smashed the ball high into the stands.  A real no-no in tennis.  The referee penalized him the game and that started the real downward trend for Andy.  He argued with the referee for several minutes and finally walked back on court, shaking his head and mumbling to himself.  For the next 40 minutes, you could see what the anger and negative self talk was doing to him.  So yes, #10 ranked player lost to #42 ranked player in round one of a major tournament.

***********************************************************************

If you haven’t been to a good animated children’s movie lately, check out Kung Fu Panda 2.  Since our 9 year old twin grandchildren were with us for several days this month, (that’s another article) we all went on this family adventure.  Po, the chubby, loveable panda, has two jobs.  He serves up noodles by day in the family restaurant and becomes a true master of the martial arts by night.  He is an unlikely kung fu hero with a destiny to save his people in their darkest hour!  

And the darkest hour has arrived! The war is on!

Po starts out getting beat up badly in the battle with Lord Shen (the villain) and his warriors.  He strikes back and uses all his skills, and even his friends, but he’s having a hard time.  His intensity and anger rise.  Can’t seem to win the battle! More strikes.  More anger.  Grrrr! It’s now down to the wire and he’s in a face-to-face encounter with the creepy, devilish Lord Shen! 

And then……when all is about to fall apart, (drum roll please), Po remembers the words of his teacher, Master Shifu.  Inner Peace.  Inner Peace.

Po pulls himself together, focuses on the power within and repeats the mantra he was taught…Inner Peace, Inner Peace.  He shifts his posture to one of courage and strength. He stands tall, using his breath and his mind to capture his own wisdom and Inner Peace.  He’s relaxed, in control of his feelings and emotions, reclaiming his power, trusting his inner knowing and exuding confidence! He pauses.  He looks at Lord Shen. He strikes! 

TA DA!  Anger is gone. Inner Peace reigns. Po wins the battle (inside) and saves his people from the villain and his army!

Oh Andy, you lost your Inner Peace on that tennis court!  You let a few missed shots and a referee call hook you. You carried the negative movie in your mind and ruminated over it for nearly an hour. You replayed ‘they done me wrong’ over and over, so the negative vibrations hung on and the negative thoughts and emotions built.  Eventually, the circumstances crumbled you internally.

I whispered to you all through the second and third match.  Let it go, Andy.  You are letting someone else rule your mind and take over your skill and talent and win this match! Live in the present.  Don’t’ give away your power to anyone.  Live in the joy of every moment.  See the miracle of your talent and use it! Holding onto anger doesn’t serve you. Breathe.  Reframe your thinking. Find Inner Peace. Inner Peace.

It wasn’t to be.  He didn’t hear me.  I wanted to weep for him.  Not because the other player won the match.  But because Andy lost the match… to himself. He gave in to his anger and gave his power to someone else.  If only Po could have shared his wisdom with Andy.

The wisdom of Po, the Kung Fu Panda

- Anger is primarily aimed at ourselves.  It is a symptom of and a subconscious response to guilt. Ask yourself ‘what am I angry at?’ ‘What might I be feeling guilty about?’

- Keep your power.  Don’t give it away by showing uncontrolled anger at a team member or to a client!

- Have a high level of self awareness to know what or who presses your button and triggers your irritation, frustration or anger. Awareness precedes change.  Knowing yourself, how you tend to respond to others and situations is a foundation of healthy Relationships@WorkTM

- Remember what you’ve been taught by the Master. ‘A fool gives full vent to his anger, but a wise man keeps himself under control.’  Proverbs 29:11.  

Step Up

* At work, my button gets pressed and I get angry when _______________________

* I know how to let go and get past my frustration and anger by __________________

* On a scale of 1-10, my Inner Peace generally is a ____________________________

* To better manager my frustration and anger, and build healthier Relationships@WorkTM  I will ______________________________________________

Uncontrolled anger can ruin relationships, destroy a team, undermine care of patients and diminish productivity and profit.  Po is a pretty wise Panda! He looks in the mirror, adjusts his thinking, stays in the moment and solves the problem. 

It’s what leaders do. 


If you would like to get the latest strategies, insights and benchmark data to grow your private duty business, join us at our next Academy:
 
September 21, 2011 - Hosted by the California Association for Health Services at Home (CAHSAH).     Please click on the link or call 916-641-5795 with questions or for registration information, as CAHSAH is handling all logistics for this event.

We look forward to having you as part of our program!

 

 

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 About the Author


Stephen Tweed, CSP, is Chairman and CEO of Leading Home Care ... a Tweed Jeffries company. For over 25 years he has been a recognized leader in strategy and leadership development for home health care & hospice companies and associations. He is the author or co-author of seven books, five of which were written specifically for the home care industry. He has served on the boards of directors of three not-for-profit home care agencies, and has served as interim President & CEO of a $25 million home care company.

 

Stephen is a past-President of the National Speakers Association, a 3500 member international society of experts who speak professionally, and currently serves and Chairman of the Board of Trustees of the NSA Foundation. He is also the father of an adult son who is physically disabled and uses the services of home care on a daily basis.


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Permission to Reproduce ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Permission is granted to healthcare publications, associations and companies to reproduce this article in your publication, or to distribute copies to your leaders, on the condition that you reproduce the credits and contact information as follows: "Reprinted with permission from Home Health Care Today. Copyright 2010 Stephen C. Tweed. To receive a FREE subscription to this newsletter, log on to www.leadinghomecare.com"


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