PDT #128 -- Recruiting Caregivers

The most effective techniques for finding caregivers          October 9, 2008

 

Private Duty Today

Jason Tweed, editor of Private Duty Today 

Welcome to Private Duty Today, the bi-weekly electronic newsletter for Private Duty Home Care Leaders from Leading Home Care ...a Tweed Jeffries company.

I'm Jason Tweed, Director of Business Development for Leading Home Care, and Editor of Private Duty Today

Private Duty Today is published every other Wednesday, and currently goes to over 7000 subscribers.

Private Duty Today
is a permission-based newsletter.

 

 

Join Our Mailing List!

 

 

 

What's the biggest barrier to growing your private duty home care business?  Common sense says it's ineffective sales and marketing, or increasing competition.  Wrong! 
 
What's the most frequently used method to recruit caregivers?  Common sense says it's daily newspapers.  Wrong!
 
What's the best way to recruit new caregivers?  Common sense says using daily newspapers. Wrong! 
There is no such thing as common sense in private duty home care.  If there were, everyone would have it.  But our research shows that the most effective techniques for finding non-medical caregivers are not being used by most private duty companies.  And, some of the most frequently used techniques just aren't very effective in getting the caregivers you need to grow your business. 
 
The 2008 National Caregiver Recruiting Survey conducted by Leading Home Care ... a Tweed Jeffries company, shows some amazing results about what works and what doesn't in recruiting new caregivers to your private duty company.  In this issue of Private Duty Today, we're going to give you the highlights of the Top Ten Techniques, and in future issues we'll give you more details.
 
We're also working on a new e-Book with all of the results for this survey.  Stay tuned for more details.
 
Most effective in bringing in high quality candidates
 
The really important question is, "Which techniques are most effective in bringing in high quality candidates?"  You can best answer this question if you are monitoring your best new caregivers and tracking how you found them.  Here's what our survey participants told us about the most effective techniques.  The techniques are ranked beginning with the most effective. The numbers to the right represent a rating on a scale of 1 to 5, with 5 being highest.  

  1. Recruiting at Nursing Schools         3.4
  2. Faith based recruiting                     3.35
  3. Employee referral program              3.29
  4. Professional recruiter                      3.27
  5. HHA / CNA training program           3.25
  6. Medical staffing agency                  3.2
  7. HHA / CNA Schools                       3.18
  8. Recruiting at 4 year colleges           3.18
  9. Networking in the community          3.11
  10. Client & family recruiting                 3.08
  11. Recruiting at trade schools              2.96
  12. Craig's list                                      2.88
  13. Direct mail                                     2.86
  14. Recruiting at junior colleges             2.85
  15. Public speaking                              2.85

You may be surprised by this list.  We were.  Here are some of the lessons we learned from analyzing the data.
 
Lessons learned from the survey
 
1.  Some frequently used techniques are also very effective.
 
There are several techniques that are frequently used by our survey participants that are also very effective in finding high quality applicants. 
 
·        Employee referral program
·        Networking in the community
·        Nursing school recruiting
·        Trade school recruiting
·        Public speaking
 
2.  Some frequently used techniques are not very effective.
 
There were several techniques that are frequently used, but are not judged to be very effective in finding high quality applicants.
 
·        Daily newspapers
·        Advertising specialties
·        Job fairs
·        State employment agencies
·        Careerbuilder.com
 
3.  Some infrequently used techniques are very effective.
 
There were a number of techniques that are used by very few private duty companies, but are judged to be very effective in finding high quality applicants.
 
·        Faith based recruiting
·        Professional recruiters
·        Home Health Aide and CNA schools
·        HHA and CNA training programs
·        Client and family recruiting
·        Direct mail
 
4.  Some techniques bring high numbers of candidates, but are not effective in bringing in high quality applicants.
 
·        Careerbuilder.com
·        Local recruiting web sites
·        Job.com
·        Bargain shopper
·        Job fairs
·        Alternative newspapers
 
5.  Some techniques are very effective in finding high quality candidates, but do not bring in as many applicants.
 
·        Nursing school recruiting
·        Faith based recruiting
·        Employee referral programs
·        Client and family recruiting
·        Direct mail
·        Public speaking
 
Execution is the key to success
 
As we looked at the results of this survey, and talked with some participants to learn more about their experiences, we have come to one extremely important conclusion.  Execution is the key.
 
Nearly all of these techniques have been used with some level of success in bringing in job applicants.  While some are more effective than others, the real difference is in execution. 
 
That means that you need to clearly understand your target caregiver.  You need to understand what motivates them and why they want to do this work.  You need to understand how to reach them. Then, you need to master the craft of writing copy and using language that will capture the attention and the imagination of prospective caregivers. 
 
A less effective technique executed with excellence will outperform a great technique poorly executed.  As you master the craft of recruiting, you'll improve your performance and bring in more high quality caregivers.
 
Learn more from this survey in our live teleseminar on October 21st, 2008 at 2:00 p.m. eastern.   

 

 

Caregiver Recruiting Teleseminar

The biggest barrier to growing your private duty home care business is finding enough caregivers to meet your growth goals. Once you find them, you need to keep them.

Stephen Tweed has just completed the single largest research study every conducted in our industry to discover the best methods to recruit caregivers. Stephen will be sharing the results of this survey, and describing in detail how you can apply these top techniques to get the people you need to grow your business.

Findings will be presented in an exclusive telephone seminar.

Finding and Selecting the Caregivers you Need
in Non-Medical Home Care

Tuesday, October 21, 2008
2:00 pm Eastern, 1:00 pm Central,

11:00 am Pacific


Get more information or register today for
Finding and Selecting the Caregivers you need in Non-Medical Home Care

 

 

Strategies and Insights to Grow Your Business

Nothing happens until someone sells something. That's just as true in home care as any other business. Yet many home care professionals are uncomfortable with the idea of "selling and marketing". The words conjure up images of fast-paced Madison Avenue types hyping the latest and greatest something or other.

Every home care executive must be a marketing professional.

You should plan to attend...

The Academy for Home Care Sales and Marketing

November 5, 2008 - Columbia, Maryland
Sponsored by Maryland National Capital Homecare Association


This full day event will feature Stephen Tweed, CEO of Leading Home Care, presenting the techniques proven to sell more home health care and non-medical home care services. 

The future is bright for home care, but competition is growing.  Your ability to differentiate your company through skilled sales and creative marketing is more important now than ever.

Learn more about The Academy for Home Care Sales and Marketing.

 

 

Strategic Staffing™

Finding and Keeping the Employees You Need in Home Care

If you want to have a growing profitable business with many delighted clients, you'll need to begin by finding and keeping capable staff members.

Order the Strategic Staffing e-Book and you'll receive an email within seconds with your personal download link.  You may download your complete 116-page e-Book.  Order now and you can be learning about Strategic Staffing within minutes.  This manual is in PDF format. Order Strategic Staffing for only $149 Today!