PDT #152 - Preventing tragedy through improved caregiver selection

Could Yale's tragedy have been prevented?                                      September 23, 2009

Private Duty Today

Jason Tweed, editor of Private Duty Today 

Welcome to Private Duty Today, the bi-weekly electronic newsletter for Private Duty Home Care Leaders from Leading Home Care ...a Tweed Jeffries company.

I'm Jason Tweed, Director of Business Development for Leading Home Care, and Editor of Private Duty Today

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The murder of a graduate student at Yale University has captured the attention of people across America.  Many of you are probably following this tragedy, and the story of the alleged murderer.

We may never know all of the details of two lives that apparently collided in a university science lab, but we do know that many people are asking themselves, "Could something have been done to prevent this?"

 

I don't know. 

 

Here's what I do know.  You never want to be asking yourself that question about your company, one of your customers, or one of your employees.  You can't possibly prevent every tragedy, but, are you doing everything you can do?

 

Most of you have a standard protocol of criminal background checks.  Unfortunately, these only eliminate applicants who have been caught and convicted.  Clearly, there are people out there capable of heinous acts, but haven't been convicted of a crime.

 

This news story makes me wonder how many people out there are working today in the home care industry that have a high propensity for violence, hostility, or physical, emotional, or sexual abuse.  As a business person, I know they carry the ability to destroy a good company in the wake of a tragedy.  As a person with a disability, my fear is even greater.  These individuals have the capability to destroy lives.

 

Your customers and their families have fears too.

 

Your job isn't to prevent every possible tragedy.  Your job is to do your very best to avoid the preventable by recruiting and selecting the very best caregivers, and to allay the fears of your customers.

 

I'm not one of those people who jumps on the bandwagon of hype, then tries to sell their product.  But what I can tell you is that we have a product that identifies red flags with applicants' attitudes and behaviors that could prevent incidents of hostility or sexual abuse.

 

In the next hundred years you probably won't hire a caregiver  with a predisposition to go on a murderous rampage.  But if you can prevent even the most minor potential for hostility, if you can reduce the chances of abuse at the hands of one of your caregivers, you owe it to your company, your employees, and the clients you serve to do your best.

 

Our Caregiver Pre-employment Assessment tools go where background checks and drug screenings can't.  They look at the attitudes and behaviors that create a high probability of risk.

 

Part of my job is selling.  I think it's a good investment of your time and money to use a pre-employment assessment, and I firmly believe our firm has created the best technology in the home care industry for this purpose.  But that's not my primary message today.

 

I'm a 39-year-old guy with a family.  I'm married with two small children and a dog.  I have a mortgage, I participate in my community, and I pay taxes.  I also happen to be severely physically disabled.  I depend every day on the people who support me in my office, in my home, and when I travel.  Without these quality dependable people I could not do a fraction of what I do.  I could not live a fraction of my life.

 

If your company isn't using the best possible technology to find quality caregivers, I encourage you to call Diane West and spend 10 minutes with her on the telephone.  She can demonstrate how our online Caregiver Pre-employment Assessment system can help you and your company do your best.

 

For the sake of guys like me who have lives, lives that are important, take 10 minutes to learn how you can reduce the risk of a tragedy great or small.

 

Thanks in advance.  You can reach Diane West, our assessment guru, at 1-866-209-5101.