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The Academy for Home Care Leadership

Grow your business, Multiply Performance, Increase your Income.

Who are the most competent managers you know in home health care?  What are the important characteristics that make them most competent?  What characteristics would you most like to develop in your middle and upper level managers?

Based on significant research that began in 1999, the Academy for Home Care Leadership is designed to address a significant gap that exists in our industry...the lack of bench strength at the management level of many home care companies. This research resulted in identifying the top ten characteristics of the most effective home care executives. These top ten characteristics form the basis for a body of expertise that has been developed and is continuing to grow.

It is very clear that the home care companies that develop and grow the best leaders will win in the marketplace, and will provide the best care for their patients.  Leadership is a critical ingredient in home care success.

The Leadership Academy is a two-day intensive leadership development program designed to provide practical, hands-on learning experiences for managers and supervisors in highly effective home care companies.  It is a unique opportunity to develop those leadership competencies that will help your home care company grow to the next level.  It is a wise investment in the future of your business.

Purpose:  To develop the next generation of leaders in home care by providing an intensive learning experience that will give your managers and supervisors the skills to grow your business, multiply performance, and improve profitability

The Leadership Academy is designed to help your managers and supervisors develop their knowledge and skills to:

  • See the bigger picture in home care

  • More clearly understand the business of home care

  • Make more effective decisions

  • Understand the impact of their decisions on the finances of your company

  • Set priorities and manage their resources

  • Set goals and achieve measurable results

  • Improve staff morale and reduce turnover

  • Increase employee performance and productivity

  • Deal effectively with problem performers

Objectives:

As a result of this learning experience, middle managers and supervisors in home care companies will be able to:

  1. Describe the top ten competencies of highly effective home care leaders
  2. See the bigger picture of home care in America
  3. Set direction and develop action plans in their own areas of responsibility
  4. Make more effective decisions
  5. Find and keep top talent to meet the needs of patients and grow the business
  6. Improve the performance and productivity of the company
  7. Increase the profitability of your home care company

Who Should Attend:

  • Clinical Managers and Supervisors

  • Operations Managers

  • Financial Managers

  • Sales & Marketing Managers

  • Human Resource Managers

  • Private Duty Managers

  • Professionals who aspire to move into a leadership position

The Academy for Home Care Leadership -- ChicagoThe Academy for Home Care Leadership -- Orlando

The Leadership Academies will be held in Chicago and Orlando this winter.

Join us in Chicago
December 7-8, 2004


Join us in Orlando
January 18-19, 2005

Register for Chicago

Register for Orlando

Your Investment

Your two-day dynamic learning experience is only $395.00 per person.  This includes all participant materials, a networking luncheon each day, and break time refreshments.  Additionally, we've negotiated reduced hotel spaces at the Chicago Marriott Downtown and the Airport Courtyard Marriott in Orlando.

Register Now for the Leadership Academy, Chicago
or
Register Now for the Leadership Academy, Orlando

Following your two-day learning experience, stay and enjoy Christmas shopping in Chicago or sunny January in Orlando!

Questions???  Call our helpful staff at 1-888-668-9333.

Your Leadership Academy Program Leaders

Stephen Tweed, CSP

Stephen Tweed, CSP is Chairman and CEO of Leading Home Care …a Tweed Jeffries company.  He works with home care leaders across the country who want to grow their businesses and get ready for the future.  Stephen has been the leading researcher on the Top Ten Characteristics of Highly Effective Home Care Leaders.

Elizabeth Jeffries, RN, CSP, CPAE

Elizabeth Jeffries works with executives and executive teams who want to master their influence and multiply their performance.  She is the author of The Heart of Leadership:  How to Inspire, Motivate, and Encourage People to Follow You.  Elizabeth is President and CEO of Executive Mastery … a Tweed Jeffries company.

 

Participant Materials:

Each participant in the Leadership Academy will receive…

  • A detailed Leadership Academy Learning Guide

  • An autographed copy of the hard-cover book, The Heart of Leadership, By Elizabeth Jeffries, RN, CSP, CPAE

  • A Leadership Styles Assessment

  • Unlimited and on-going access to your learning experience leaders, Stephen Tweed and Elizabeth Jeffries, even after the two-day event

Course Outline

Day One, Morning: 9:00 a.m. – 12:00 p.m. – Eastern Time

Introduction

I. The Top Ten Competencies of Highly Effective Home Care Leaders

  1. Seeing the Bigger Picture

  2. Clearly Communicating Directions and Expectations

  3. Making Decisions

  4. Coaching and Counseling

  5. Setting Priorities

  6. Planning

  7. Recruiting and Selecting Good People

  8. Measuring Team Performance

  9. Inspiring Others

  10. Solving Problems

II. Seeing the Bigger Picture

  • A model of strategic thinking

  • Assessing your current reality

  • The forces and trends shaping the future of Home Care

  • What is Home Care?

  • The Business of Home Care

  • Crafting Your Uniqueness

  • Revving up your Economic Engine

  • Measuring Results

Day One, Afternoon: 1:00 p.m. – 4:00 p.m. Eastern Time

III. Setting Direction and Making Things Happen

  • Planning

  • Setting Priorities & Managing Time

  • Problem Solving

  • Decision Making

  • Measuring Team Performance

Day Two, Morning: 9:00 a.m. – 12:00 p.m. Eastern Time

IV. Finding and Keeping Top Talent

  • Defining your staffing needs

  • The Leaders Role in Staff Recruiting

  • Recognizing Work Behavioral Styles

  • Selecting the Very Best

  • Creating a Great Place to Work

Day Two, Afternoon: 1:00 p.m. – 4:00 p.m. Eastern Time

V. Inspiring Others to Follow You

  • The Principles of Servant-Leadership

  • Inspiring Others with your Theme

  • Communicating Direction and Expectations

  • Coaching for Superior Performance

  • Counseling the problem employee

  • The Care-frontation Script

  • Managing Performance

  • Creating a Culture of Accomplishment

  • Goals Setting & Action Planning

  • Setting up your Strategic Scorecard

  • Measuring and Managing Results

  • Showing appreciation & recognition

CEU's are available for nurses - 12 contact hours.

KBN provider No. - 7-0069
"Kentucky Board of Nursing approval of an individual nursing continuing education provider does not constitute endorsement of a program content."

Questions???  Call our helpful staff at 1-888-668-9333.

Quick Links:


What Participants are saying about
The Leadership Academy:

"The information was concise, to the point, and useful. I thoroughly enjoyed the program."

Ramona Barnes, RN
Clinical Manager
East Alabama Medical Center Home Care

"This seminar is a must for anyone who is or wants to be a leader in home care."

Thomas Nicholas
Principal
Boyd & Nicholas

"Enlightening! Most managers probably know the basics, but this program took the basics to a new, higher level. It really made you think."

Teresa Puckett, RN
Clinical Manager
Chilton Medical Center Home Health

"An informative program which helps to organize your thoughts on how leadership can be successful."

Diana K. Ross, LPN
President
Helpful Companions

"Inspiring, uplifting, thoughtful insights on leadership and practical management information."

Mary Kay Kramme
Director of Operations
Missouri Home Care

"The Personal Profile System was well worth the price of admission."

Karen Weller, RN
Nurse Administrator
Franklin County Home Health Agency

"An inspirational program that will help build your life in every aspect."

Terri Walker, RN
Clinical Nurse Manager
Pikeville Methodist Hospital Home Health

"Practical advice geared to issues encountered in the home health arena. It's is unusual to attend such a seminar that had a clear understanding of home care."

Ellen P. Ragone, RN
Dir. of Patient Services
VCNY

"The speakers are very knowledgeable about leadership and home health in particular. It relates to my job. Very much worth my time!"

Sherri Boyd, RN
Clinical Manager
Baptist Home Health

"An excellent program that provides a wealth of information for anyone involved in management or leadership in home care."

Teresa Twilley
Executive Director
Home Health Corporation of America

"This should be a prerequisite to any management level job."

Deanne Murray
Administrator
Angels of Mercy Home Health Care



Attention State Home Care Association Leaders:

Leading Home Care is planning Leadership Academies and Marketing Academies in 2005.  To request a hosting packet, call Jason Tweed at
1-888-668-9333.