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The Customer Service Companion: The Essential Handbook for Those Who Serve Others
By
C. Leslie Charles, CSP
Service. It's the hot topic in home care these days. Now, there's a common sense handbook designed for front line service workers which goes beyond talk and into application.
Your home care team members will just love the wit and wisdom of Leslie Charles. Inspiring, educational, energizing, The Customer Service Companion will change the way you look at your work – and yourself!
"This book is so much fun we gave it away as client gifts a few years ago."
Stephen Tweed
Chairman & CEO
Leading Home Care … A Tweed Jeffries Company
"Finally! A customer service book especially for those who meet customers every day. C. Leslie Charles brings fun, honor, and joy to serving others."
T. Scott Gross
Author, Positive Outrageous Service
"The Customer Service Companion is a handbook of beautifully written reminders that will help anyone in business stay focused on the most important asset of their business – the customer."
Michael LeBeouff, Ph.D.
Author, How to Win Customers and Keep Them for Life
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Title: The Customer Service Companion: The Essential Handbook for Those Who Serve Others Author: C. Leslie Charles, CSP Publisher: Yes Press, 1996 Format: 5"x5" Softcover Length: 203 pages Price: $14.00 This item ships FREE within 1 business day of your order.
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