Teleseminars -- Frequently Asked Questions

What is a Teleseminar?

The term teleseminar is short for telephone seminar.  Leading Home Care offers telephone seminars as an affordable and convenient way to conduct in-house training for your management team and staff.

A telephone seminar?  Do we need any special equipment?

No, all you need is a telephone.  We recommend using a conference room with speakerphone, particularly if several members of your staff participate.

Are teleseminars pre-recorded messages?

No, each session is live.  A professional speaker, consultant, or other expert presents the programs live.

Can our staff participate and ask questions?

Absolutely, most of our seminars include live audience participation.  Two or three times during each session we open the lines for questions, additionally, following each session we have an extended question and answer period.  Our experts stay on the line as long as you wish to answer specific questions about the topics.  If you would prefer to ask questions with more privacy, you may also email the guest experts.

What makes Leading Home Care teleseminars different?

First, we are experts in home health care and private duty non-medical home care.  We focus exclusively on developing leadership, marketing, staffing and customer service excellence.  While several companies offer Medicare coding information, and basic business advice, Leading Home Care is the only company dedicated to Growing your Business, and Multiplying your Performance.

How long does each program last?

Each program varies, depending on the content, however typical programs include a 60-minute presentation followed by a 30-minute Q & A session.  We also recommend that your team set aside at least an additional 30 minutes following the program to discuss the training within the context of your organization.  Companies that set aside a total of two hours, and encourage discussion and participation both during and after each teleseminar will receive the most value.

Who calls who?

About 5 minutes prior to each program participants dial a regular telephone number.  Immediately you will receive a prompt to enter a passcode.  Enter your six digit password followed by the # button.

How do we receive the telephone number and passcode?

The telephone number and passcode are delivered by email, two days prior to each teleseminar.  Your company provided one email address per location upon registration.  This email address is used.  The email comes from our registration coordinator, Diane West.