Communication and Team Building for
Performance Excellence
The 2004-2005 Leadership Academy Teleseminar Series
How much could performance be improved in your home care company with more effective communication? How much could performance be improved with more effective team work? How much more effective could your managers be if they had the skills to counsel problem performers?
Research
conducted over the past two years by The Academy for Home Care
Leadership shows that the second most important characteristic of highly
effective home care leaders is communicating expectations and
directions. When you provide education and training for your managers
and supervisors on communication, team work, solving difficult people
problems, and staff retention, your company's performance will improve.
This four-part teleseminar series is designed for you to provide your managers and supervisors with a high-impact, low-cost leadership development program in the comfort of your own conference room. The Academy for Home Care Leadership will provide you with everything you need to plan, organize, and conduct this powerful learning experience for your managers and a cost you can easily afford.
Objectives: As a result of participating in this four-part audio learning series, your managers and supervisors will be able to …
- Effectively communicate expectations and directions to their team members
- Use coaching and counseling skills to deal effectively with performance problems and behavior problems that they face with members of their team
- Develop knowledge and skills to keep good staff members and create a great place to work.
- Improve team work and create a work environment where members of
the home care team support and encourage one another to multiply
team performance
For one low price, you and all of the members of your Leadership Team can participate in a monthly learning program. You'll get great ideas that are time-tested by experts in the field. You'll receive a discussion guide to help you explore ways to apply these ideas in your company. You'll also receive an audio CD recording of the teleseminar that you can listen to over and over again to get the full benefit of the ideas presented.
Download our free Facilitator's Guide to learn great techniques for using Leading Home Care Teleseminars as Lunch n' Learn training meetings. Also download our free CEU Packet with complete instructions for obtaining continuing education units for your nursing staff.
For Only $499.00 for the series, you'll receive
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Four one-hour audio teleseminar presentations with experts in home care marketing
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Four 30-minute question and answer sessions
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A clear, concise discussion leader's guide that you can use to lead your home care sales and marketing team members in applying this information
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A high-impact learning guide for each participant in the session
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An application form and evaluation form for CEUs for nurses and other professionals
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Unlimited participation for every member of your team from one location for one price
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An opportunity to ask questions of the presenters during the call
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An opportunity to ask questions via e-mail after the call is completed
TWO FREE BONUSES if you sign up for the entire series:
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A free Audio CD of each teleseminar that you can replay as often as you like, or that you can share with other members of your home care team.
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A free subscription to Stephen Tweed's Leading Home Care Report, a bi-weekly email newsletter, the most widely read publication dedicated to leaders of America's top home care companies.
Your Leadership Program Leaders
Stephen Tweed, CSP
Stephen Tweed, CSP is Chairman and CEO of Leading Home Care …a Tweed Jeffries company. He works with home care leaders across the country who want to grow their businesses and get ready for the future. Stephen has been the leading researcher on the Top Ten Characteristics of Highly Effective Home Care Leaders.
Elizabeth
Jeffries, RN, CSP, CPAE
Elizabeth Jeffries works with executives and executive teams who want to master their influence and multiply their performance. She is the author of The Heart of Leadership: How to Inspire, Motivate, and Encourage People to Follow You. Elizabeth is President and CEO of Executive Mastery … a Tweed Jeffries company.
Your investment:
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Each live teleseminar session is $149.
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Each Audio CD session is $149.
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Get both the live teleseminar and the Audio CD for only $179.
Sign up for the full series for only $499.00 and SAVE
All four live teleseminars = $596
All four Audio CDs = $120
Total =
$716, Only $499, you save over $200!
Register today... Three ways to register.
Call toll free 1-866-209-5101
There is no easier or less expensive way to provide ongoing
leadership development for your managers and supervisors than The
Academy for Home Care Leadership Teleseminar Series. Register today!
Register for the full series, or choose from the menu below:
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Communication and Team Building for
Performance Excellence |
$499 |
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Communicating Expectations and Directions |
$149 |
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Audio CD Only (Shipping Approximately |
$149 |
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Live Teleseminar and Audio CD |
$179 |
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Coaching and Counseling Problem Performers |
$149 |
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Audio CD Only |
$149 |
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Live Teleseminar and Audio CD |
$179 |
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Keeping Great People |
$149 |
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Audio CD Only |
$149 |
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Live Teleseminar and Audio CD |
$179 |
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Creating a High Performance Home Care Team |
$149 |
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Audio CD Only |
$149 |
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Live Teleseminar and Audio CD |
$179 |
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The second most important characteristic of highly effective home care leaders (right after "Seeing the Bigger Picture") is effectively communicating expectations and directions. A manager's ability to communication effectively with the home care team sets the stage for leadership. As we talk with home care executives all across the country, we find that a huge portion a manager's time is spent dealing with difficult people problems. When managers have the skills to deal with these problems, they save time, solve problems more quickly, reduce stress, and multiply team performance. Staff turnover is becoming a major strategic issue for many home care companies. With the current shortage of nurses and home care aides, turnover of competent staff is even more expensive. One research study suggests that "employees don't quit a company. They quit their supervisor." What impact can effective leadership skills have on reducing turnover in your organization? Our changing home care workplace requires that we also change the way we work together. Today, more than ever, it's critical that managers and supervisors develop a team of individuals pulling together in the same direction. Our research shows that winning teams demonstrate certain characteristics or patterns of behavior that contribute to their success. This one-hour learning session will help your managers and supervisors explore the seven characteristics of a high performance home care team. You'll be able to explore the strengths that you want to build on, and highlight areas where you want to improve.
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