Conquering the Crisis

The evidence is clear.  The biggest challenge facing leaders in home health care, hospice, and private duty home care is The Caregiver Recruiting and Retention Crisis. There are simply not enough nurses, therapists, home health aides, certified nursing assistants, and personal care aides to meet the growing demands of an aging population. In this innovative new book from Red Letter Press, Stephen Tweed defines …

  • The Crisis
  • The Solution
  • The System

Here’s what other leaders are saying about the book …

At a time when 10,000 Baby Boomers are turning 65 years old every day, it has never been more critical for health care providers to recruit, train, and retain quality caregivers for our aging population. Stephen Tweed’s “Conquering the Crisis” is a timely and dynamic resource that gives insight into and actionable steps for tackling the caregiver crisis with clarity and optimism. A must-read for any home care provider!

Monica Smith
Deputy Director
Home Care Association of Florida
Tallahassee, FL


Stephen Tweed has written a must-read primer for organizations struggling with caregiver recruitment and retention.  I have been in the home healthcare business for 35 years and have found Stephen to be one of the most knowledgeable and insightful professionals in the field.

Marki Flannery
Executive Vice President and Chief of Provider Operations
Visiting Nurse Service of New York
New York, NY

About the Author: Stephen Tweed is an internationally known health care and business strategist, award winning professional speaker, and industry researcher.  He is currently the CEO of Leading Home Care … a Tweed Jeffries company, based in Louisville, KY, and Founder of the Home Care CEO Forum.  He is the author or co-author of seven books written specifically for the home care and hospice industry.

Get your copy personally autographed by Stephen Tweed.


Available on

Here’s what other home care leaders are saying about this breakthrough book:

As a home care agency owner recruiting caregivers nationally I understand the real crisis we are facing. Stephen’s book is the most comprehensive study I have read on this issue and best of all it’s full of interesting anecdotes, strategies, solutions and hope for those of us trying to recruit and keep the best caregivers. A must read for anyone in this industry.

Tom Knox, CEO, SeniorCorp, Virginia Beach, VA


Stephen adeptly captures the essence of the largest challenge in the senior care industry – finding and keeping enough quality caregivers to provide exceptional care for our clients.  He then takes that challenge and provides the solution and system to successfully address the situation in a world class manner.

Jake Brown, President & CEO, , Always Best Care Senior Services, Roseville, CA


“Stephen Tweed is The Godfather of the private duty home care industry. His ability to research, listen, ask questions, and propose solutions in workable language continues to amaze me.”

Robert Patterson, Senior Owner/Operator, Seniors Helping Seniors, Asheville, NC


A must read for anyone in the home care industry as the book covers the most important aspect of the home care business.    Your book offers insights and solutions that will help home care organizations address this crisis.

Peter Sosnow, Integration Leader, Humana At Home, New York, NY


Stephen presents to our industry a book which appeals to the head, the heart and the soul!  This is a smart, caring, insightful must read for anyone wanting to hire the best employees to provide premium care to all their deserving clients! Thanks so much Stephen!

Bridget J Wempe, Director of Operations, ElderCare 4 Families, Louisville, KY


While Conquering the Crisis focuses on the health care industry, Stephen Tweed’s expertise offers effective, hard-earned lessons for anyone running a business. His knowledge of business  productivity, people, and processes are spot on. I especially liked the “rule of three” recommendations he provides at the end of each chapter. Even if your employees aren’t as hard to come by as caregivers, you can definitely use his advice to help you avoid personnel crises!

Laura Stack, author, Doing the Right Things Right: How the Effective Executive Spends Time

Award-Winning Productivity Speaker and Bestselling Author, The Productivity Pro, Inc., Highlands Ranch, CO


As the owner of a rapidly growing home care agency during a time of substantial industry change I am very fortunate to have met Stephen Tweed and participate in one of his mastermind groups. His vast industry experience and the interactions of our group have really benefited my business and myself personally. His new book distills the key challenges and action plans to address the core issues of caregiver recruiting, engagement and retention that affect all providers regardless of size or location.

Glenn Lane, President, Westchester Family Care Inc., Mamaroneck, NY


Stephen has been a leader in this industry for many years and his knowledge is reflected in this book.  It provides a tremendous amount of information that I found to be both validating and informative.  I look forward to the impact I anticipate when we implement some of his concepts.

Nancy Ruma, Vice President of Private Duty, Pathways Health, Sunnyvale, CA


Facing an impending labor shortage that will bring most home health care providers and senior care agencies to their knees, Conquering the Crisis is not just another important book for industry leaders. It is destined to become the ‘field guide’ for winning the war on attracting and retaining great caregivers.  Don’t just read Tweed’s book; devour it and heed its sage advice!

Eric Chester – Award Winning Speaker and Bestselling Author of  On Fire at Work and Reviving Work Ethic, Denver, CO


I have worked with Stephen Tweed now for over a year and have read this great book!  The principles in this book are easily outlined and with clear steps for implementation.  At Adeo In Home Care we have put into practice many of the ideas outlined in Conquering the Caregiver Crisis and have seen positive changes. I would recommend you read and implement the strategies in this book, and you too will most certainly see positive changes in your organization.

Kevin Call, Owner, Adeo In Home Care, Tigard, OR


“Stephen Tweed has distilled a global perspective on home healthcare to provide an engaging, practical mind map to navigate the challenges of turnover and recruitment.  There is a clear need to nurture those who are providing care services.  This book could well be a text for a leadership program.”

JD Dunbar, CEO, Pennsylvania Rural Leadership Program, Penn State University, University Park, PA


“Stephen, your book is a must read for every manager of a home care company.  By concluding every chapter with three key points, three key questions and three action ideas, your readers have  access to practical solutions to help them solve the “caregiver crisis” which is one of most pressing problems facing our industry.”

Carl Bossung, CO-Founder, Senior1Care, Mishawaka, IN


“Stephen brings a bright spotlight to the most important issue facing the future of the home care industry. It is full of practical insights on recruiting and retention, clearly informed by his remarkable access to many leading companies. This book will be mandatory reading for our team at Nurse Care of North Carolina!”

Ari Medoff, CEO, Nurse Care of North Carolina, Raleigh, NC


“Since meeting Stephen Tweed 14 years ago, he has been an incredible ambassador for the home care industry.  He’s always looking for new solutions to the challenges we face. Conquering the Crisis gives us practical solutions to the Caregiver Recruiting and Retention Crisis.”

Bob Roth, Managing Partner, Cypress Home Care Solutions, Phoenix, AZ



“Outstanding!  As a 30 year Home Care founder and business owner, I find that Stephen Tweed has identified, captured, and solved the mysteries of attraction, hiring, and retaining the best of the best caregivers. This book is a positive paradigm shift in our changing landscape. ”

Kit Whittington RN,BSN, Founder, Seniors Home Care, St. Louis, MO