Blackberry Report: The National State of the Home Care Industry Study

Stephen Tweed | October 15, 2009 | Newsroom
The National Association for Home Care & Hospice (NAHC) has announced the completion of The BlackBerry® Report: The National State of the Home Care Industry Study. The study, conducted to provide insights into essential advances and reforms in the delivery of home health care services, is intended to help providers of these crucial services prepare…

The National Association for Home Care & Hospice (NAHC) has announced the completion of The BlackBerry® Report: The National State of the Home Care Industry Study. The study, conducted to provide insights into essential advances and reforms in the delivery of home
health care services, is intended to help providers of these crucial services
prepare for pending overall health care reform.

The study, the largest of its kind, is designed to drive best practices that
can be shared for the benefit of the whole industry. The study demonstrates
the collaboration within the home care industry to prepare for proposed
reimbursement cuts, and to retool to use technology and data to improve
quality and patient care.

The first analysis of the BlackBerry Report revealed key insights
that underscore the home care industry’s commitment to the utilization of
technology to enhance quality and improve efficiencies and productivity
through the adoption of Electronic Medical Record Systems, Point of Service
(POS) Systems, hand held devices and telehealth.

Our friend and colleague, Dr. Bob Fazzi, presented the results of the survey at the NAHC annual conference in Los Angeles earlier this week. Some highlights from the study are:

  • Just over 65% of all agencies now have Electronic Medical Record
           Systems.
  • Eighty-three percent of these agencies report that the use of
           these systems has led to improvement in quality of care coordination.
  • Nearly 40% of all agencies now use some form of POS system in the
    field.
  • Handhelds account for 6.3% of hardware presently being used
  • Just over 36% of those agencies seeking to purchase new hardware report that they are
           interested in handhelds.
  • Twenty three percent of agencies report using telehealth systems.
Stephen Tweed
Stephen Tweed is among the top Thought Leaders in Home Care today. As an industry researcher, author, and executive coach, he has worked with owners and CEOs of companies in the top 5% of Home Care and is a frequent speaker at Home Care association conferences and corporate meetings across the US and Canada.

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