The Exhibit Hall is a Great Learning Place

Stephen Tweed | October 16, 2006 | Newsroom
One of my favorite ways to experience the annual NAHC Conference and Exhibit is to walk the aisles of the trade show. Each year, I am constantly amazed by the size of the exhibits, the number of vendors selling information technology, and the new inventions that were not hear last year.This year, one of my…

One of my favorite ways to experience the annual NAHC Conference and Exhibit is to walk the aisles of the trade show. Each year, I am constantly amazed by the size of the exhibits, the number of vendors selling information technology, and the new inventions that were not hear last year.

This year, one of my focal points was to talk with IT vendors about the capabilities of their systems to provide CRM – Customer Relationship Management. This is a huge hole in the IT infrastructure of home care. Many of my clients are frustated because their home health care clinical and billing software won’t interface with their CRM system. I talked with several IT vendors, and no one really addresses this problem. What’s your experience? How do you capture data to help your sales and marketing team members focus on your most profitable referral sources? I’d love to hear from you.

Walking the trade show is also a great place to meet old friends from the industry. It has been wonderful seeing people who I’ve known for the 24 years I’ve been working in home care. For example, I ran into Mary Kay Perra, who was the Executive Director of the Pennsylvania Association for Home Health Agencies in 1982 when I spoke for a home care group for the first time. She’s now living in New Mexico and doing some work with Joie Glenn and the home care association there. I won’t go on and list all of the othe wonderful folks I talked with because I’ll surely miss someone. But suffice it to say, the exhibit area is a great place to learn what’s new in our industry and what’s new with old friends.

I was surprised how few people were taking advantage of the show. Talking with many vendors, they were dissapointed with the traffic in their boothes.

What’s your take on the Exhibit? What did you observe that others might like to know about? Comment below:

Stephen Tweed
Stephen Tweed is among the top Thought Leaders in Home Care today. As an industry researcher, author, and executive coach, he has worked with owners and CEOs of companies in the top 5% of Home Care and is a frequent speaker at Home Care association conferences and corporate meetings across the US and Canada.

Related Posts

Shared Vision Can Change Your Life

August 21, 2025
This past week, I was in Fort Myers, FL leading an Executive Strategy Retreat for a wonderful family-owned Home Care company. We spent a full day using the storyboarding technique from the Walt Disney organization to stimulate creativity, make ideas visible, and craft a five-year vision for the company. We then dug into detail as we defined…

Corporate Culture in Home Care

August 7, 2025
I've been thinking a lot about Corporate Culture in Home Care For the past few weeks, I've been deeply immersed in the final preparation for the start of school. As you may have heard, I recently accepted a position as Adjunct Instructor of Corporate Culture in the Master of Arts in Communication and Business Leadership at High Point…

Appreciation and Recognition

July 31, 2025
This past Tuesday evening I was in Scottsdale, AZ for the annual CPAE Speaker Hall of Fame Awards, and the Cavett Award, presented by the National Speakers Association. This is the final formal banquet that brings to a grand finale the annual convention of NSA. The National Speakers Association is a society of experts who speak professionally. These are some of…